Transloading Software
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Accounting System Integration
Billing
Comprehensive Transloading Inventory
Consistent User Interface
Customer Portal
External System Integrations
Handling & Storage Invoicing
Loader Dispatch Board
Reporting
Scanning
Security
Setup and Table Maintenance
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Work Orders
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2 Minute Questionaire
Pre-Demonstration Questionnaire
Pre-Demonstration Questionnaire
Pre-Demo Questionnaire
Thank you for your interest in highly specialized/highly integrated transloading software! Thank you in advance for completing this questionnaire.
Company Contact
Company Name
*
Contact
*
First
Last
Phone
*
Email
*
Company Configuration
Number of terminals or locations
Number of yards or warehouses
Number of customer service reps
Number of office staff
Number of yard staff
Administrative & Information Processes
Current level of automation (Press CTRL & select all that apply)
Manual paper-driven (i.e. not computer-automated)
Spreadsheet-driven
Disparate Systems (some spreadsheets & database systems)
Highly Integrated Transloading System
You Answered highly integrated transloading system
How old? Custom or Canned Solution? Intuitive?
Please list the names of any packaged transloading, accounting, trucking, and/or ERP software that you are currently using, if any
Average number of customer service calls (fielded daily)?
Is real-time data at coordinators’ fingertips?
Is real-time data at coordinators’ fingertips?
Operations
Inventory types stored and managed (Press CTRL & select all that apply)?
Railcar
Warehouse - include some UOM Example: barrels, bundles, flats, totes, etc.
Tank/Silo/Stockpile
Isotainer Containers
Stolt Containers
Boxcar
What types of transloading operations do you perform? (Press CTRL & select all that apply)
Railcar to Truck
Truck to Railcar (Release Full)
Tank to Truck
Truck to Tank
Warehouse to Truck
Railcar to Warehouse (immediate release of railcar)
Truck to Warehouse
Containers with storage and flips
Transfers between different storage mediums, for example railcar to tank.
Services charged for (Press CTRL & select all that apply)
Transloading
Trucking
Storage and/or Demurrage
Heating
Cleaning
Container Maintenance & Repair
How do you track when these rates expire and need to be renewed?
How do you charge for transload services? (Press CTRL & select all that apply)
Fixed fee
Hourly
Quantity
Percentage
Weight
UOM or some other metric. Example: bag, barrel, pallet, super sack, tote, roll, flat, box, etc.
Multiple railcar Upcharge (multiple inventory origin/destination)
Require “minimums” on any of the above.
Other
You selected Other for transload charging methods. Please specify.
How do you change for storage and demurrage? (Press CTRL & select all that apply)
Daily with a tiered schedule and optional free days.
Monthly with an optional grace period.
Monthly based on ending inventory or highest level
Fixed fee “rental" agreement (example: tank or silo)
What billing options do you use? (Press CTRL & select all that apply)
Interval
Monthly
Occurrence
Anniversary
How many different ways do your customers ask to be invoiced? (Press CTRL & select all that apply)
Monthly bill that includes handling and storage/demurrage.
Handling on an occurrence basis.
All handling on one invoice over a period of time.
All storage/demurrage on one bill.
Other
You said Other regarding the ways your customers request to be invoiced. Please specify.
Do you track any of the following regarding your inventory and daily operations? (Press CTRL & select all that apply)
Carriers
Customer Regions
Customer Representatives
Departments
Drivers
Driver Pay Groups
Loaders
Order Types and Priorities
Railroads
Revenue Codes
Revenue Groups
Sales People
Storage and Demurrage Rate Schedules
Tractors
Trailers
Units of Measure
How do you receive inventory notifications from your shippers? (Press CTRL & select all that apply)
Over the phone
Via Fax
Via Email
Via Customer Portal Web Page
How do you receive orders from your shippers?
Over the phone
Via Fax
Via Email
Via Customer Portal Web Page
How do you provide your shippers with real-time Inventory levels?
Over the phone
Via Fax
Via manually compiled spreadsheet and Email
Via typed Email
Via Customer Portal Web Page
How do you provide your shippers with real-time order status?
Over the phone
Via Fax
Via manually compiled spreadsheet and Email
Via typed Email
Via Customer Portal Web Page
Do you require scanned document management?
Yes
No
Do you require accounting system integration and if so what accounting system are you currently using?
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Contact Us
Name
*
First
Last
Email
Phone
*
How Can We Help?
Product Features
Accounting System Integration
Billing
Comprehensive Transloading Inventory
Consistent User Interface
Customer Portal
External System Integrations
Handling & Storage Invoicing
Loader Dispatch Board
Reporting
Scanning
Security
Setup and Table Maintenance
Technology
Work Orders