Get Started Pre-Demo Questionnaire This questionnaire will help identify some of your unique business requirements and help determine if highly specialized/highly integrated transloading software is a good fit for your transloading business. Step 1 of 3 33% Contact InformationFirst Name Last Name Email PhoneCompany Name Company Configurationterminals or locations yards or warehouses customer service representatives office staff yard staff Administrative & Information ProcessesCurrent Level of Automation Manual paper-driven (i.e. not computer-automated) Spreadsheet-driven Disparate Systems (some spreadsheets & database systems) Highly Integrated Transloading System Select AllHighly Integrated Transloading System InfoHow old? Custom or Canned Solution? Intuitive?Please list the names of any packaged transloading, accounting, trucking, and/or ERP software that you are currently using, if anyAverage number of customer service calls (fielded daily)? Is real-time data at coordinators’ fingertips? OperationsInventory types stored and managed? Railcar Warehouse Tank/Silo/Stockpile Isotainer Containers Stolt Containers Boxcar Select AllWhat types of transloading operations do you perform? Railcar to Truck Truck to Railcar (Release Full) Tank to Truck Truck to Tank Warehouse to Truck Railcar to Warehouse (immediate release of railcar) Truck to Warehouse Containers with storage and flips Transfers between different storage mediums, for example railcar to tank. Select AllServices charged for Transloading Trucking Storage and/or Demurrage Heating Cleaning Container Maintenance & Repair Select AllHow do you track when these rates expire and need to be renewed? Manually Paper Filing System Spreadsheet Other How do you charge for transload services? Fixed fee Hourly Quantity Percentage Weight UOM or some other metric. Example: bag, barrel, pallet, super sack, tote, roll, flat, box, etc. Multiple railcar Upcharge (multiple inventory origin/destination) Require “minimums” on any of the above. Other Select AllHow do you charge for storage and demurrage? Daily with a tiered schedule and optional free days. Monthly with an optional grace period. Monthly based on ending inventory or highest level Fixed fee “rental" agreement (example: tank or silo) Select AllWhat billing options do you use? Interval Monthly Occurrence Anniversary Select AllHow many different ways do your customers ask to be invoiced? Whether you offer yet or not. Monthly bill that includes handling and storage/demurrage. Handling on an occurrence basis All handling on one invoice over a period of time All storage/demurrage on one bill Other Select AllDo you track any of the following regarding your inventory and daily operations? Carriers Customer Regions Customer Representatives Departments Drivers Driver Pay Groups Loaders Order Types and Priorities Railroads Revenue Codes Revenue Groups Sales People Storage and Demurrage Rate Schedules Tractors Trailers Units of Measure Select AllHow do you receive inventory notifications from your shippers? Over the phone Via Fax Via Email Via Customer Portal Web Page Select AllHow do you receive orders from your shippers? Over the phone Via Fax Via Email Via Customer Portal Web Page How do you provide your shippers with real-time Inventory levels? Over the phone Via Fax Via manually compiled spreadsheet and Email Via typed Email Via Customer Portal Web Page How do you provide your shippers with real-time order status? Over the phone Via Fax Via manually compiled spreadsheet and Email Via typed Email Via Customer Portal Web Page Do you require scanned document management? Yes No Do you require accounting system integration and if so what accounting system are you currently using?